← Back to Home

Empire Games Privacy Policy

Effective Date: 1 October 2025

Last Updated: 1 October 2025

Empire Games ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform, where you can purchase products and win free tokens for games such as Ludo, Snakes and Ladders, Hand Cricket, and Goal Rush, where users can play and win big.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment information when you register, make purchases, or contact support.

Device Information: Device type, operating system, IP address, and unique device identifiers.

Gameplay Data: Game activity, scores, tournament participation, and winnings.

Location Data: Approximate location for compliance and tax purposes.

Transaction Data:Purchase history, wallet balances (Empire Shop App Shopping Wallet, Gaming Tokens Wallet, and Winning Wallet), and redemption of game tokens.

2. How We Use Your Information

We use your data to:

  • Process product purchases and manage deliveries (typically 5-10 business days).
  • Manage your three wallets: EG App Shopping Wallet for shopping transactions, Gaming Tokens Wallet for playing games, and Winning Wallet for winnings.
  • Allocate promotional game tokens based on your purchases (1 Rs = 1 game point). Provide and improve the shopping and gameplay experience.
  • Manage tournaments and winnings.
  • Detect fraud and ensure fair play.
  • Communicate updates, offers, and support.
  • Comply with legal obligations.

3. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we encourage users to safeguard their credentials.

4. Third-Party Services

We may use third-party services, such as payment gateways, delivery partners, AdMob and other advertising networks. These services may collect anonymised data to process transactions, fulfill orders, and serve relevant ads. Please refer to their respective privacy policies for more details.

6. Data Sharing

We do not sell your personal data. We may share it with:

  • Delivery and logistics partners to fulfill product orders.
  • Payment processors for secure transactions.
  • Government authorities for legal compliance.
  • Analytics and ad partners (non-personal data only).

7. Your Choices

You can:

  • Access or update your profile information and shipping details.
  • View your wallet balances and transaction history.
  • Request deletion of your account and associated data.
  • Opt out of promotional communications.

8. Contact Us

For questions or concerns about this policy, reach out to:

Email: [email protected]

Address: Rohan Tech Park- Rathi Legacy, near Hoodi metro station Whitefield Bangalore -560048

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the platform after changes implies acceptance of the revised terms.